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Warranty

Warranty

Find details on product warranties, claim processes, eligibility, and step-by-step guides to help you handle customer claims quickly and hassle-free.

Warranty Registration & Process

How to Register a Warranty

Can Warranties Be Registered Retroactively?

Is This System Replacing Warranty Cards?

Will This Warranty Be Registered with a Vehicle History Report?

Customer Data & Privacy Protection

How is Customer Data Used?

What Emails Will Customers Receive?

Can Dealers Update Customer Information After Registration?

Can Warranty Emails Be Customized in Different Languages?

Warranty Eligibility & Coverage

What Is Covered Under the XPEL Warranty?

How to Handle Warranty Claims

Is the Warranty Only Valid When Applied to Cars?

Can the Warranty Be Transferred to a New Owner?

Dealer & Body Shop Warranty Management

How Should Dealers Handle Warranty Registration?

What If a Dealership Sells a Car With a Pre-Installed XPEL Product But Doesn’t Share Customer Details?

Can a Dealer Add Customer Information to a Warranty Later?

DAP Integration & System Use

Do Dealers Need DAP to Issue a Warranty?

Can Multiple Pieces From Different Rolls Be Tracked in DAP?

Can Dealers Register Multiple Products for One Vehicle?

Is Bulk Customer Data Upload Available?

When Will the Warranty System Be Available in the Mobile App?

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Troubleshooting & Support

What If a Customer Does Not Receive Their Warranty Email?

Can Dealers Log Into DAP From Multiple Devices?

Are Warranty Features Available on Mac Computers?

International Warranty Guidelines

How Do Dealers Register International Warranties?